Emergency services
24 hours a day, 7 days a week
For immediate danger, a life-threatening emergency, or an urgent risk of harm.
Crisis and emergency resources
Intentional Living Psychotherapy is not a crisis or emergency service. Email, voicemail, and Jane messages are not monitored continuously and cannot provide immediate support.
If you or someone else is in immediate danger, call 9-1-1 or go to the nearest emergency department. If you are thinking about suicide or are worried about someone who may be, call or text 9-8-8 anywhere in Canada.
Call 9-1-1
Call or text 9-8-8
Find the most relevant support
Resource details last verified:
Immediate support
Start here when safety cannot wait.
9-8-8: Suicide Crisis Helpline
24 hours a day, 7 days a week, 365 days a year, across Canada
Call or text for suicide-crisis support, whether you are thinking about suicide or are worried about someone else.
Waterloo Region crisis services
Crisis, mental-health, and addiction-service access across Waterloo Wellington.
Here 24/7
Call anytime
Access to addiction, mental-health, and crisis services across Waterloo Wellington.
Call Here 24/7 for access and current service information.
Here 24/7 Kitchener location
The official Here 24/7 website lists this Kitchener address. Call before visiting to confirm current access details.
Address: 55 King Street West, 2nd floor, Kitchener, Ontario
Support for children and young people
Age-specific mental-health access and phone or text support.
Front Door
Monday to Friday, 8:30 a.m. to 4:30 p.m.
Children and youth under age 18 and their families
A Waterloo Region access point for child and youth mental-health services.
For urgent or after-hours support, call Here 24/7. For immediate danger, call 9-1-1.
Kids Help Phone
24 hours a day, 7 days a week
Support by phone or text.
Hospital emergency departments
Two 24-hour emergency departments in Kitchener.
WRHN @ Midtown
Emergency department open 24 hours a day, 7 days a week
Hospital emergency care with emergency mental-health assessment.
Address: 835 King Street West, Kitchener, Ontario
WRHN @ Queen's Blvd
Emergency department open 24 hours a day, 7 days a week
Hospital emergency care.
Address: 911 Queen's Blvd, Kitchener, Ontario